Our goal at Stanford Ave Boutique is to provide a fun and exciting shopping experience and deliver quality merchandise to our customers that will make them look great!
NO REFUNDS, NO EXCEPTIONS, NO CANCELLATIONS.
- Stanford Ave Boutique offers EXCHANGE & STORE CREDIT ONLY.
- Customers have 7 days from the delivery date to return items to Stanford Ave Boutique to receive store credit and or to exchange. After the 7th day the order is considered final sale. No Exceptions.
- Items should only be returned if the item is unworn, unwashed, and in its original condition. No Exceptions.
- Sale items, accessories, bodysuits, & swimsuits are FINAL SALES. NO EXCEPTIONS.
- Customers are responsible for return shipping and cost.
- Store Credits are eligible for use 14 days after being issued. NO EXCEPTIONS.
In order to get your package to our warehouse so we can process your return please follow these steps:
1.Please review our Return Policy before returning your merchandise to ensure it meets all the guidelines. Ensure you are returning within 7 days from the delivery date. If item is sent back after 7days, we will send it back.
2.Email firstname.lastname@example.org for return. Exchange/Store Credit will not be processed if email is not on file within 7 days of delivery. Please include the following in email in order to ensure your return is processed in timely manner.
- Order number
- Items being returned
- Reason for return
3.Choose a shipping method of your choice. We recommend taking note of the tracking number. Depending on the dollar amount of the item, you might want to insure your package.
Please allow 3-5 business days for our team to process your return.
If you received incorrect items or your order is incomplete due to missing items, please contact us either by email at email@example.com.
If you have any questions regarding our Return Policy, please don't hesitate to contact us either by email at firstname.lastname@example.org
Please allow 72 hrs for all email responds
Policy Effective as of April 29, 2018